I have worked with Capacity Connection for over 4 years now and I have watched their team and expertise grow. In a brave new world of over-regulation and ever-increasing admin burden, we have found that Capacity Connection are one of the few trusted partners we can rely on to consistently get the job done. Their accuracy rate is high and the few times when errors occur they take ownership to resolve them immediately and without fuss. I can’t speak highly enough of the leadership team who understand the importance of compliance and the reassurances they give to me when we discuss these issues. Kristel takes the time to understand my AFSL rules and her team applies them in the work they do for me. The peace of mind they give to me is worth double what the cost and I’m super happy to recommend them to anyone looking to solve the rising costs to serve in a safe and scalable way.
I am just checking plans and sending them to prevet and I would like to thank you and your team. So far the feedback has been a good learning curve as things are so different. Your team is the only one that provides compliance advice that makes sense to me.
Just a very quick note to let you know that my audit score has improved from last year. Much of that comes down to the work that the paraplanners @ Capacity Connection do as well as the processes for establishing the advice. Thank you.
We wish to thank you for your efforts and help in going through our advice documents. We have passed our audit with a very good result